Error 0070057 when downloading Halo 4 WG Map Pass content

Hi there

I tried to get my hands on the Halo 4 Map Packs today.

I bought the War Games Map Pass through the Halo 4 ingame Marketplace section and it downloaded with no problem.

Then I opened it up again and I had all the included map packs listed and ready to be downloaded.

However, two of the map packs, Castle and Crimson, are listed twice, but since I can't delete contents from this overview, I confirmed the download.

Now an error message pops up with error code 0070057 (which is weird since it's a 7-digit code).

The Error Help page only turned up an error code 80070057 which refers to either an incompatible codec for a video or an error while redeeming a code.

Both of them don't apply to what I was trying to do for what I know.

Anyway, for some reason, the download of the 3 Map Packs began in background and were behaving strange.

The download bar jumped from about 20% to 99% after a few seconds, then back to 0%, to about 20%, 99%, rinse and repeat.

After a few times a message popped that the content couldn't be downloaded.

This happend for all 3 packs.

After that, the 3 map packs were also not listed in my download history.

Any idea why this happens?

I just hope I didn't spend my money for nothing...

Thanks in advance for any help.

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

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Hey! I've had the same exact thing happen to me today with my Call of Duty Black Ops II DLC.  I posted my question on here, but it hasn't been answered as well.  My Map Pack showed two listings when attempting to download.  When I selected confirm purchase, it gave me error code 80070057. But it then showed it in my active downloads! Same odd behavior as your downloads too.  Mine would go from 97%-99%, then jump back down to 97% and continue on this until it finally gave a response that said cannot download.  Weird..... If you figure anything out, make sure to post to this, because I would very much like to know

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Hi Sirlugash,


I'm really sorry to hear you're having issues with your Halo 4 map pass.

From what you've described it sounds like the marketplace data you have might be corrupted or possibly your hard drive is trying to read the codecs in a weird format. There are a couple other things that I would suggest trying:

First, try these steps in this exact order:

  • Delete any of those DLC that you have
  • Delete the Season Pass
  • Clear your system cache - 3 times
  • Delete your marketplace system data
    1. On your console, go to settings, and then select System.
    2. Select Storage, and then select your primary storage device.
    3. Select System Items.
    4. Select Marketplace System Data.
    5. Select Delete.
  • Restart your console
  • Download your profile
  • Download the Season Pass
  • Download the DLC from the in-game menu



If that still gives you that same error code, then I would try downloading to a USB drive:

  1. Delete the DLC and Season Pass
  2. Clear your system cache
  3. Turn off your console
  4. Remove your hard drive
  5. Insert a USB drive
  6. Download your profile
  7. Download the Season Pass
  8. Try downloading the DLC



Let us know how those work for you or if you're getting the same error code. That will help us narrow down where the root of the issue might be.

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HI

Thanks for the workaround, but the problem solved itself today.

I guess it was still a marketplace issue (hence the content was listed twice).

When I downloaded the packs today, they were listed just once and it downloaded without a problem.

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Awesome Lugash, glad to hear things sorted themselves out.

Happy gaming! 

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No this did not work at all. I have been trying to get my DLC to work for the last 3 days since I bought it. Both of those methods have done nothing yet. My download bar does the same jumping thing and says content can't be dowloaded. Help me! I'm about to switch teams this is so frustrating! :'(

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Same thing. Halo 4 GOTY, used season pass, downloaded war games map pass, it brings me to an overview page, I click confirm purchase, brings an error message but map packs begin to download anyways. the downloads go to 99%, 0%, 1%, 97% then repeat a couple of times until it says "Can't download majestic map pack" I've tried many many things except for usb storage but I would rather just clear it up with having to use secondary storage

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I have been having the same issue. I download the map pass, i go to the halo 4 menu and then download the three map packs (as instructed) then it says the service is unavailable. it then attempts to download it and jumps from 0% to 99% several times then says it can't be downloaded for all three map packs. I have deleted the content, cleared system cache and marketplace cache and re-download the pass but nothing works. This has lasted for a couple of days now and would have thought that Microsoft would have resolved this issue but they clearly haven't.

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I have this problem too

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There are not other ways to solve it ?

because nothing works

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Having exact same issue. First solution does not work. I followed step by step. Gonna try USB tomorrow

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