Elder Scrolls Online Won't load up after putting disc in (Win 10 Dash)

Elder scrolls will not launch when loading disc in. Does not show splash screen, does not even do anything, shows disc in drive but when click on tile.. turns black and then back to win 10 dashboard.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:
Answer

Hey there! To minimize confusion because troubleshooting may be different for preview updates than regular versions, you'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx). This will also ensure that the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

If you haven't already, be sure to report any issues via the preview app on your console, so that all relevant data gets reported to Microsoft.

For most issues, a hard reset will help. Hold the Xbox logo on the front of your console for 10 seconds until it fully shuts down. Wait a few seconds, turn it back on, and try again.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.