EA Battlefield 4 - You are too young to access online features

My EA Origin account and my Microsoft account both have my correct Birthday (I'm 34) but when I log on to play BF4 on my 360 it says I'm too young to access online features. I don't have any parental controls set, how do I fix this? EA seem to blame Microsoft for the problem...

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:
Answer

Thank you, @Lord BaneJ !

There was me thinking that, as I had logged into Origin via my XBox my Gamertag and EA account would already be linked - how stupid!

Maybe EA could think of a less misleading error message for this issue?

Thanks again!

D.

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Answer

Please check your Origin account that you created and make sure your date of birth is correct. If it isn't correct you will have to either change it from EA's website or contact EA directly.

You can try the following steps and let us know if it works:

1. Setup an EA/Origin account if you don't already have one

2. Download the Origin Client (do this even if you don't game on the PC!)

3. Logon to the origin client with the account you setup.

4. Click on the Friends button on the upper right hand side of the client window

5. Click on Add Friend or the small button at the bottom right of the pane that has the person icon with a + sign next to it

6. On the left side of the screen under Import Friends there is an Xbox Live emblem, click connect

7. Enter your Xbox Live/Windows Live information and Sign In

8. At this point your Xbox Live Gamertag should be linked to your EA/Origin Account

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