EA Account Age?

I have been playing Medal of Honour on my Xbox 360 and when I try to access the online content it displays a message about my age within my account information andblocks access FFS I'm 26.

 

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Last updated July 4, 2018 Views 7 Applies to:

I'm having a similar issue.  When I try access the online game, it states that if failed to create an account because I'm not eligible...I'm 41

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When you created your account(s) did you enter the correct information?. If so it might be worth your time asking EA if they are having any issues at the moment.

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To add to what GP has already stated,  you need to contact EA Support.  i have been play EA games on the 360 since they have came out ( madden with Vick on the cover, i think).  They had my age set at 2 years old.  I called in and was talking to a few of them about my issue.   They asked me if I had children, I told them yes....why do you want to know how old my children are ( Parent fixin to let go on some support agent, hes 3 years old)? and I quote" Your account says your 2 or 3 years old."  no more post required.

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Not quite a closed case, I don't have children. I have contacted EA support waiting for a response when resolved I will post it on here.

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They where tring to say my child set-up the account cause the age was so low.  After I told them they age of my son they where like "Oh".  He's way to young to set-up anything for that matter other than wooden blocks.

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