Duda con mi codigo

Disculpen tengo una duda r,, hace poco compre el resident evil 5 gold edition completamente  nuevo pero cuando quise canjear mi código para obtener los extras no pude me sale un mensaje algo asi como q codigo incorrecto o no valido, despues anduve investigando y vi q no era el unico q habia muchas personas en la misma situación yq al pareser lo q tenia q hacer es mandar un correo a capcom explicando todo eso y ellos me mandarian otro codigo cosa q no hice y pues queria saber si ustedes saben como podria descargar los extras si es q hay forma ya q a demas estoy por comprarme el resident evil 6 archives y he visto q hay personas q les paso igual q con el 5 y no kisiera q me pasara lo mismo.. cambiar la region a estados unidos funcionaria? es necesario tener una membresia x box live gold para canjear los codigos?, espero me puedan ayudar,  de antemano gracias, saludos..

Translation:
Sorry I have a doubt r, recently bought resident evil 5 gold edition brand new but when I wanted to redeem my code to get the extras couldn't I get a message something as well as q code incorrect or invalid, then walked investigating and I saw q wasn't the only q had many people in the same situation to the pareser yq thing q tenia q do is send an email to capcom explaining all that and they me mandarian another code thing q did not and therefore wanted to know if you know how could download the extras if q there is way I'm q others for buying me the resident evil 6 archives and I've seen q there are people q I pass as q with 5 and no kisiera q pass me the same... change the region to United States civil servant? is it necessary to have x box live gold membership to redeem codes?, I hope can help me, thanks in advance, greetings... 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

saludos

  no es por fuerza que tengas una membresia gold para cambiar los codigos, la membresia aparte de muchos beneficios es para el juego on line, asi que no tiene por que afectar, el problema con los codigos de resident evil es muy frecuente pero ese problema es de capcom no de xbox, el unico que puede cambiarte el codigo o ayudarte directamente es capcom, mandales un correo y ellos te ayudaran, avisanos como te fue, suerte

Translation:

Best regards

It is not by force have a gold membership to change codes, apart from many benefits membership is for the online game, so you do not have to affect, the problem with the codes for resident evil very often but that problem is Capcom not of xbox, the only one who can change the code or help you directly is capcommandales an email and they will help, let us know how you did, good luck

 

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