Drive problem

I got trouble. My console can play movies and music, but not any games. I tried everything and nothing works. I need help. I also have trouble signing in with my gamertag on x-box

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Greetings, SoundWyzzerd! Very sorry to hear your Xbox 360 console is unable to play games at the moment. Let's go over some troubleshooting steps. It looks like you've already tried taking measures to resolve the problem. For clarification, have you gone through and tried everything that this sticky suggests for your specific issue http://forums.xbox.com/xbox_forums/xbox_support/f/7/t/153183.aspx ? Keep me posted. :)

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Well I everything the disc solution suggests and nothing works. I don't know what else to try and I'm missing out on some serious game sessions.

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If you have tried everything suggested, the next step is to request a repair for your console. Here's an explanation of the repair process: support.xbox.com/.../repair-process. And here is where you can initiate a repair request: myservice.xbox.com/.../Welcome.aspx. This should sort out the issue. I'm here if you have any further questions.

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