Download/Installation stopped without a reason

Hello,

I hope I'm not the 38974 one who asked this question but I didn't find anything what helps me. Yesterday evening I installed the Day One Patch. Then I tried to download FIFA 14 with a code. I waited until I reached 3% and decided then to install Battlefield, because FIFA 14 took too long for me. I hoped that both games would be downloaded/installed after I was sleeping. But at 12:00 FIFA 14 reached 23% and BF4 9%. The download doesn't continued since then. I turned the Xbox off and on. Disconnected it from the internet, tried to stop and cancel the download. (The Xbox didn't react to stopping or canceling the download/installation) So I'm now a little bit annoyed that I spent 16 hours for almost nothing. Btw: There are no problems with the Profile or drive a.f.a.i.k. and I bought Xbox live for 14 days.. Now I only can use 12 or 11 when the downloads are finished.. I hope someone can help me.

 

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Last updated July 4, 2018 Views 0 Applies to:

No one have an idea?^^

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G'day Nicht! Sorry to hear about the sluggish downloads. Let's take a look at your network and connection to Xbox Live. Start with the steps here. There's quite a bit of stuff to try, but if you're willing then it tends to solve many issues similar to this.

Let us know how it goes, including your Speed Test results. We'll be happy to help you from there!

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Download: 2,07Mbps

Upload: 0,48Mbps

Ping: 224ms

This means that I have to buy another internet-connection? I don't understand why the download completly stopped. It should download, but slow. Or do I think wrong? And I thought installations doesn't need any connection..

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Installations do not need a connection if you installing from a disk.

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It should download slowly with that speed, however it may have stopped if something else was taking up bandwidth on your connection. That ping is pretty high too. Is your console on a wired connection, or wireless? Would you be able to try wired for a while to see if it helps?

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www.numion.com/.../Time.html

That's a website a pal gave me with your speed and the size of the files, it will take some time to download a full game.

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I have the Xbox One NBA 2K15 DVD seconde new one and the installation is not working and is stopping all the time :-(

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Hey there PlayerJames70!

Please go ahead and create a new thread if you haven't already.  This way you can receive support specifically tailored to you.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks!

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