downloading

i download dragon age 2 on the website and im on a family plan and i can't download dragon age 2. so my boyfriend, he's the one with the head of the family plan changed me to the adult plan, and still i can't download. so he changed all the setting and still can't download. but im an adult. why can't i download dragon age 2 for my in game item.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Unfortunately, on the family plan only the main (head) account is considered an adult.  Either have your boyfriend download the game for you on the xbox or have him remove you from the group so you can download it.  

If you are removed from the family, you still keep your gold status and would have to wait 5 days to be re-added.

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