Downloading content from xbox 360

I have been trying to download the game Gears of War from the dashboard Games with Gold. All it keeps saying is "can't download Gears of War". I have never had this problem with games I have downloaded before. I have tried all usual ways to sort this out like clearing the cache. I have looked for incomplete or unknown download on hard drive but there is nothing there. My region is UK. This the link to my speed test. [URL=http://www.speedtest.net/my-result/3150771844][IMG]http://www.speedtest.net/result/3150771844.png[/IMG][/URL] Is anyone else having the same problem?
 

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Last updated July 4, 2018 Views 7 Applies to:

sorry to hear you are having this issue, have you tried downloading it from the website?

if you sign in with your email and password as you sign in to your xbox you are able to download it from the website and send it to your xbox.

see if this works :)

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Is your physical location also UK? If not, this discrepancy is more than likely to be the cause.

Let us know.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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My physical location is UK also. I have tried from websire and sent it to my xbox but still says same message.

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Hi there.

Sorry for the late reply on this one. It seems to have flown under my radar.

My suggestion at this point is that you go to https://commerce.microsoft.com and make sure that your billing information (particularly address) is updated and correct, and that it matches what is on file over at https://account.live.com. Discrepancies here can throw up download errors.

~

Does downloading other content still work normally? Have you successfully downloaded anything else recently? If so, was that content a Game on Demand, Arcade Game, Add-On (DLC), Game Demo?

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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everything on my account is ok.

I have download DLC, demos and Games on demand before and after Gears of War and have had no problems.

It just seems to be with Gears of War that for some reason won't download.

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I'M HAVING THE SAME PROBLEM I CAN'T DOWNLOAD ANY XBOX GOLD GAME

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Hey there Fu5i0N Dyn4miC!

Sorry to hear about the download issue! Since this is an older thread, please post a new thread with specific details of the issue. That way the community can provide support tailored specifically to you! :)

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