Downloading any content

I cannot download any content, i.e. demos, videos absolutely nothing, everytime i do try and download something my console resets itself, can anyone offer any help???

 

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Last updated July 4, 2018 Views 11 Applies to:

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Is anyone from microsoft actually doing anything about all these problems or are they ignoring everything hoping it will go away? Why is it that microsoft only cause more problems then they solve???

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Is this the only time your console randomly resets? How about when chatting or playing a game? How is your console connected to LIVE, wired or wireless? Please make sure to look through our Can’t Download Sticky for suggestions as well. 

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No the last time there was a system update it did the same thing, i have tried using both connections and that has had no effect, i have ran through initial setup (cos that worked last time) to no avail, i have recovered my gamertag and that did not work, i have even reset the consoles connection to my router and that has not done anything, what is puzzling is that themes and gamer pics i can download but demos and videos make my console restart them if its still in my download queue when i sign in again it restarts my console.

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Is there any errors in your hard drive? Go to the Memory tab and check for any yellow !. Try disconnecting the hard drive and use a flash drive instead. Now try downloading a demo or video. Does it do the same thing?

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Well for one thing i don't have a flash drive large enough because microsoft changed which ones i could access through my 360, (thanks for that by the way,) also sometimes the item i have tried to download doesn't even appear in the list on my hdd but the space is used and it is nowhere on my hdd, this happened with last system update and microsoft had no answer.

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Well it does not surprize me that no-one has got any answer, everytime microsoft change something it makes things worse. WHEN ARE YOU GONNA LEARN MICROSOFT???

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I AM GETTING SICK OF MY CONSOLE RESETTING ITSELF EVERYTIME I TRY TO DOWNLOAD SOMETHING, MICROSOFT YOU HAVE ONE WEEK TO SORT IT OUT!!!

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Now i am just losing space from my hdd and the item that i tried to download isn't there. Does anyone have any information on how to sort this out cos microsoft and the forums team are absolutely useless and the help they have offered has not done a single thing. If this carries on microsoft can take the bloody thing back i will have every single penny back that i have spent on it and i will get a PS3, at least then i will not have as many problems with that...

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Do any other users have issues downloading on your console? Do you have issues downloading if you move your profile to another console?

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I do not have any other profiles on my console and i do not have another console, some people don't have alot of money, since an item called Microsoft program improvement appeared on my console it seems to have sorted things, was it some sort of diagnostic tool?

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