downloaded x box 360 game will not work

If anyone knows how to go forward, my thnaks for your help

We have the new x box 360 slim with a microsoft 250 gig hard drive. it has plenty of space for the downloaded game and we have tried clearing the cache and the typical advice listed on the help forum for this sort of thing. unfortunately the message appears saying this game cannot be played please try downloading  it again. any help or advice?

Thank you

 

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Last updated July 4, 2018 Views 7 Applies to:

First things first, what is the game you downloaded and, have you tried deleting the game and re-installing?

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the game is called Fable. we have tried multiple times to uninstall and redownload it. thank you so very much for taking an interest here

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Greetings, WonkierSphere88! Have you attempted to play any other original Xbox games on your 360? If so, did you receive the same error? Have you tried updating your Xbox 360's console software: support.xbox.com/.../system-updates-info ? Give it a shot and let me know if that helps. Thanks in advance!

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