Downloaded games issue

Current problem is with downloaded Halo Reach. I kept getting a disc unreadable error for some reason when there is no disc. I followed your tutorial for troubleshooting in the sticky thread and instead of disc unreadable, the game loads up to the shapes glowing and changing then the entire screen turns green and freezes the console. I have re downloaded the game 4 times and cleared the cache 3 so far. This also happened with a redeemable Alan Wake which eventually worked and from time to time with videos and DLC. Game or add-on you are having issues with: Halo Reach Date you bought the content: Today Purchased with points or credit card: Redeemable code Specific issue you are having: Game won't start up Any error code or message you are receiving: Unreadable disc error or entire screen goes green

Question Info

Last updated July 4, 2018 Views 0 Applies to:

Disregard, called it in and it's been escalated.

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