Everytime my daughter logged onto her xbox 360 she had to re do the security for her email account, pin, telephone number etc via the website.
I contacted support and they said i had to do a reformat. I have done the reformat however now when i try and get her games back the paid full version of minecraft isnt there.
She downloaded the trial version then we went to Game and bought the actual game with a code to unlock it, and it became the full game, Inside xbox though its only showing as the trial version.
Am i looking in the right place or doing the right/wrong thing