Download performance

Please make sure you don't start a download and play a game at once.

This will greatly reduce the download speed

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.  Unplug the power cord from the back of the console for 5 minutes.  Plug the power cord back in and restart the console.

The speed test doesn't look at the server you are downloading the game from.  You will rarely get your full bandwidth when downloading but you obviously should get more than you are getting.  You might also try downloading at a different time of day that will sometimes help.  

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.  Unplug the power cord from the back of the console for 5 minutes.  Plug the power cord back in and restart the console.

The speed test doesn't look at the server you are downloading the game from.  You will rarely get your full bandwidth when downloading but you obviously should get more than you are getting.  You might also try downloading at a different time of day that will sometimes help.  

There could be so many factors.

1. When you are downloading something and you are playing the connection divide itself so the connection works in the two process. In your case, it is so weird showing that your connection is up 250MB.

2.Check your DNS, search what DNS can you write and put in your console, for me, that worked.

I'm using Google public DNS, i.e. 8.8.8.8 and 8.8.4.4.

My connection speed is indeed 250MBps, I can download files at almost 30MB/s if the server supports it. Just XBONEX is so slow.

I have performed a power cycle including unplugging the device for over 5 minutes but it did not help. If anything it seems even slower now. And it's not even prime-time (close to midnight on a regular working day). See screenshot.

Is there anything else I can do?

And my external storage is USB 3.0 (WD Passport), so that can't be a bottleneck either.

Please make sure you don't start a download and play a game at once.

This will greatly reduce the download speed

Thanks for the hint, but I'm not doing anything else on that box right now. I just bought the game and was surprised at the low speed. I don't expect to play it today, but at that rate it will take forever and a day to download.

On a side note, downloading World of Warships took about 10 hours to download. Granted that was during daytime but my ISP (German Telekom) is pretty good in terms of average speed. I do not think it's an ISP issue.

Can I tell which server I'm downloading from? Maybe that server has no peering with DECIX, though I doubt that. Even if that was the case I should get higher speeds.

I am honestly at a loss. Networking is part of my daytime job, so I thought I have thought of everything but obviously, some things still elude me. I am grateful for any other pointers as to what I could try, no matter how unlikely.

Could it be so slow because I'm using the XBONEX via streaming? The W10 Xbox App was minimized for a while and when I restored it, I briefly saw a download rate of about 80MBps. When I restored the app the speed went back down to 1.5MBps.

My internal network is all wired and 1GBps, so that's definitely not the issue. Could it be the XBOX app is the root cause for this? Can't see why because the streaming rate is 3MBps, but it does seem odd. When streaming games via Xbox app, I get in excess of 20MBps though. Microsoft?

Hello Indigo!

I noticed in your last screenshot you are streaming beenden while you're trying to download the game. That looks like your bottleneck right there. Can you confirm?

Could it be so slow because I'm using the XBONEX via streaming? The W10 Xbox App was minimized for a while and when I restored it, I briefly saw a download rate of about 80MBps. When I restored the app the speed went back down to 1.5MBps.

My internal network is all wired and 1GBps, so that's definitely not the issue. Could it be the XBOX app is the root cause for this? Can't see why because the streaming rate is 3MBps, but it does seem odd. When streaming games via Xbox app, I get in excess of 20MBps though. Microsoft?