Download Issues

Since I got a new console a few months ago, every time I download something from xbox.com, it tells me that what I have set to download is assigned to another console. This doesn't happen when I'm downloading through the console, only from the website. Any tips on how to fix this would be much appreciated.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Call 1 800 4MY XBOX and update your console info and you should be good to go.

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Actually you don't need to call support. If you haven't already, you need to do a license transfer (http://xbox.com/drm). Then queue up a download and on the console pull up your active downloads, select the download by pressing A and then choose "Download All Items". That should turn off that notification and all of your downloads will start going to your new console.

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