Download corrupts near 100%

I won 5 games from microsoft by purchasing 6 month live gold.Gunstringer and Toy Soldiers downloaded successfully, but Halo Reach, Kinect Sports and Fable 3 don't.

I don't know what todo. Support asked to delete corrupted games from the harddisk, clear cache, redownload my profile. I did all more than once and still game gets corrupted after 100%.

Btw, the download speed is very slow, altough my internet connection is good: 20mbps! Downloading regular files from good servers reaches around 2 mbytes per second, but when downloading something from microsoft.com/downloads it reaches only 200 kb/s

I appreciate any help.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Sorry to see you're having issues,  could be a problem with the hard drive.  They dont' have little markers on them to tell us when they are going bad like batteries do.  So I'd try a different memory unit and if it still is giving you issues then reply to the email that had the codes for download and see if they will replace them.

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Hello markjunz,

I am sorry your having issues with your Downloadable Games.

Table 24 is correct.

Try do download them on a USB Memory Unit. Maybe that the HDD is SLOWLY getting corrupted somehow.

If you fear that your HDD is getting corrupted, I would suggest to contact Customer Support in your Region, they'll be able to do somethings with you to determine if this is the case.

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This hdd is brand new. I know that even if its new it can be problematic, but I installed CD games, and downloaded other two games with no problem. :(

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Hello again markjunz,

I know, when I worked for a gaming retailor for 6 years, I've unfortuatnely came across a couple customers with defective HDD's, and they were brand new! Bought from my store! Completely sealed. It's RARE, but it does happen sometimes.

You can still try that Memory Stick or USB Flash Drive, to elimimate it and see if it maybe the HDD.

But still contact Support just in case, you want to rule out all possbilities just in case. :)

Happy Gaming!

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Hello Markjunz,

You live in Brazil. Great, me too, then I know the problem you are facing.

You are trying to donwload a content that is IP blocked to brazilian IP.

The solution is a VPN network to mask your IP as a US IP, but I sure that this is now allow by the Code of Conduct, so please be sure before you do it.

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Correction:

The solution is a VPN network to mask your IP as a US IP, but I'm quite sure that this is NOT allow by the Code of Conduct, so please be sure before you do it.

Sorry for the mistake.

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does the account region and your actual region match?

if not than you will have issues downloading content specially those 3 as they are region locked

and yes using a vpn is a violation of the code of conduct

under rerouting service to gain access to content

 

if those came in a prepaid code thats how it gets past the filter

but it will always fail at 99%

The solution  would be to make sure you create an account for your actual region but unfortunatekly the codes would be only for the region they were issued in

 

 

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