Download Code for halo 5 limited collectors edition iOS illegible, now what?

so I scratched off the silver crap on the card that was in my $200 collectors edition and the code is illegible.  About 3 of the characters look like the printer ran out of ink while printing.  The stupid 14 day trial code for Xbox live is PERFECTLY visible, but not the code for my game.  343 has ZERO customer support.  I was on the phone with 2 different Xbox reps who basically said this was my only option or I have to return it to gamestop which is probably what I gonna do tomorrow.  


Discussion Info

Last updated July 3, 2018 Views 2 Applies to:

I would say that exchanging it is your best option.

This game specific forum doesn't get read by any xbox support staff.

You would be better off posting in the official support forums

Xbox staff do read and reply to them forums so if you get their attention they may be able to help.

Unfortunately though if they don't reply you may just have to return the game to gamestop.