Download and purchasing

hi, I'm trying to purchase destiny the taken king for the one. I have all the required stuff but when i go to purchase it i get a message saying that i need to change my settings to allow purchases. However i went to do that and anything is allowed to be purchased. I need help.
 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Sorry to hear it.  This could be a glitch on the console.  If you cannot purchase the item you want there then please try to purchase it from the website here.  The link below shows all the Taken King items available for purchase.  

store.xbox.com/.../StoreSearch

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I tryed that and the same thing happened

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I have The same problem. Error pbr 9002. The support(telephone) don't help me. Nether in the twitter

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Pur3001 thats what i keep getting

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I fixed the problem. I changed the setting to only free content then i changed it back. Then i was able to download/ purchase it. I recommend spread the word of acounts set up as a child acount then becoming old enough to be an adult that they need to do what i did to fix that issue. Thank

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