double charged for Rock band DLC

I purchased a MS points prepaid card 1600 points $20 redeemed the code on the xbox 360 all is well so i went to purchase the rock band 2 track pack to use on rock band 3 (800 ms points) well the first time it said a error and some random numbers under it so I checked if my points had been charged so nope no charge went to try the download again then it did go threw waited the 1.93 GB file to load and all was well. after playing I went to see what i can get for my avatar and noticed the DLC double charged my account.

How does this happen :( ? how do I get a refund for the 2nd charge?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Check your purchase history at billing.microsoft.com. If you were in fact double-charged, then you will need to call support for your region to get it corrected.

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