I purchase the map pack for Gears of War 3, and after downloading it, when i am going to play the Game, the map packs are not there... In addition to that i saw the colors that i bought before and characters are not there anymore, and dont understand why?... i tried recovering, disconnecting x box, cleaning the system cache, and nothing happens... I tried to call Epic but it tells me that for information or technical problems with the games i have to go to microsoft.com/games. I do really need help with this. Thank you.