Disk not reading

Hi, about a week ago my little brother dropped one of his toys on my xbox while playing a game. The console made a strange noise so i took out the disk and it had a circle around the disk that looked like laser burn. I put the disk back in then tryed to play the game i started playing then 5 minutes later a message popped up saying cannot read the disk. i went to get the disk re-surfaced but it still pops up but at about 10 minutes. This doesnt happen to my other games. Please help!!!

 

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Last updated July 4, 2018 Views 1 Applies to:

That means that your disc had a scratch, and if you read the manual of the Xbox, you don't have to move you XBox will a Disk is inside because that the disc can get scratched and it probably doesn't work again, sometime if you save in your HDD you can use the disc just to recognize the game and boot it from the HDD (I do that with my Read Dead Redemption Undead Nightmare, the disc had like a "cut" or something and by himself the game doesn't work [unreadable, stops, freezes, that stuff], but in the HDD it works perfect)

So, you had 2 options:

1.- Find someone who can borrow his game copy and make a backup in your HDD of the game and run it with your cropped disk

2.- Buy a new Game Disk

In any other cases, you can just repair your disk from that several scratch I think so.

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Hello Flying duck1234,

Check The Disc.

  • Make sure there are no scratches in the disc like this.



Clean The Disc:

  1. Get a soft cloth.
  2. Hold the disc by the edges with the shiny part facing you
  3. Wipe from the center to outer age as shown in image below


More information can be found HERE.Also try a other disc to see if it works in the system.

If the following steps above do not work you want to try these steps:

If a disc has been damaged you can visit Xbox 360 game replacement HERE.

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Thanks for the help guys :)

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