Disc unreadable help please!

Game Error

This disc is unreadable

1. Clean the disc with a soft cloth

2. Restart the console

For more help, visit www.xbox.com/support

 I received this error every 20 minutes playing a brand new game, 2nd disc!  In May, I had a brand new game and played for 2 weeks before error. I took back to store and swapped it for another brand new game and now after 1 week with this new disc, same thing.  I cannot believe it likely that I had 2 bad discs new in box, is something wrong with my XBOX 360 CD ROM drive?  I have had the unit since 2005 when the system came out.  Can the drive be cleaned?  I tried cleaning the discs, cleaning the tray, but still get this error. 

Thanks for your help!

 

Question Info


Last updated July 4, 2018 Views 14 Applies to:

If you have the console since 2005, you are probably the only person who still has one that old.  Hence I would say that the dvd drive is dying.  Only one choice really: call and set up a repair for $100.  To be honest, you would be better off just to buy a brand-new console.

Resist the urge for self-repair...that will get you banned from Live.

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Hey mate, have you tried the steps listed here? If those don't resolve your issue, then I'm inclined to agree with Red Shift and say that your console will need a repair. You can set one up here.

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yeah thats awesome take a console that youve properly  maintained and pay another 100 bucks to fix something that you didnt break brilliant thinking

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