Digital copy of Ryse: Son of Rome issue

Hello there, I bought the digital copy of Ryse from the store and I have not been able to play it after 2 days. It either will never complete installing on the Xbox, or I've had the Xbox say it's ready to play and I go into the game but when I try to start a campaign the game says "Installing" and never moves. I've tried doing a hard reset, I've cancelled and restarted the download. 

Does anyone know why this may be happening or if there is anything I might be able to do to help resolve this issue?

Thanks

 

Question Info


Last updated July 4, 2018 Views 6 Applies to: