Difficulty Cancelling Xbox Music "Subscription"

I'm trying to cancel a Xbox Music Subscription I'm being charged for, and that shows up when I log into my Xbox.com account, but that Billing Support can't find. I've turned off auto-pay, but keep getting charged every month. I formerly had a Zune subscription, but cancelled that when everything rolled over to Xbox Music.

  • Client being used: Xbox 360
  • What you've tried so far: called billing support, I have an SR# if that is helpful.

Question Info

Last updated July 4, 2018 Views 0 Applies to:

Sorry, no one on the forums has access to fix this for you.  You'll need to follow up with customer support, support.xbox.com/.../contact-us

Microsoft Movies & TV Team

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