Account region: polnad
Physical region: poland
Internet Service Provider (ISP): Upc
Content you are trying to download: games
I live in Europe in Poland but i don't speak polish and when i went into the store( which i bought the xbox from) they told me its no problem to change to English from polish but it turns out that its a very big problem because you have to change region, now its going on and on with Microsoft support which led me here ( more then 1 year).
I cant buy any game via xbox store since a couple of months ago after an updated that locked the option to buy a game in Europe but just in the region that you are in, before i was in europe but not in my region and it worked... after they blocked this i asked the support again what to do and i have been told that i can buy through microsoft site, so i did but this month they decide to close this site just region only so i cant even buy there because the region that i am in dosnt have English language that i can pick.
P.s the support in the first time told me that an update is going to come for the language problem but never did, please help me get a solution for this.