I purchased the Black Ops 2 season pass but didn't get the promised 400 MS points. I also didn't receive the 100 MS for my first marketplace purchase.
You'd want to talk to the Rewards team, then. It's actually handled by a third party, ePrize.
I believe that is this month's promotion. You won't get the promo points until the next month, which should be covered in the Rewards FAQ.
This is the link to the Rewards Forum:
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