didn't receive my microsoft points

yesterday i tried to buy 2000 ms points but i kept getting the message saying the payment option can't be veryfied, today i was able to buy 1000 ms points then 500 ms points, but when checking my credit i found that i already paid for the 2000 points that i didn't receive, plz i need your help.

 

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Last updated July 4, 2018 Views 5 Applies to: