Templar freezes in hell mode. it will not let me interact with him after I have safe him from the cultists. I have clear out the cache but that does not work. I have called blizzard tech support they said to call xbox.
Is your disk scratched? If so, there are creams they sell at Gamestop, Best Buy, ect. They read the disks quicker and won't freeze, because I've had it happen to me.
If your disk isn't scratched, it could be a bug in your game, or just in the system.
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