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xbxo will not let me remove my card so i cant stop getting online month memership each month it wnt let me cancel my card or cancel my renewal cause xbox live it crap someone help me and the sercuity is all messed

 

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Last updated July 4, 2018 Views 1 Applies to:

Greetings,

support.xbox.com/.../contact-us

Hi, your best option would be to contact customer support using the link above and explain the situation, they may be able to help you.

Regards

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turn off auto renewal, (go to xbox.com and go to "my account") there should be an option to turn it off. once auto-renewal is off, wait for you current XBL membership to expire. then you can remove your card.

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For the time being, you will need to contact phone support for further assistance with your automatic renewal issue.

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In regards to your security proofs, read up on this sticky thread on how to manage your security proofs. forums.xbox.com/.../291276.aspx

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