We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
That is a supported provider so let me run you through a few steps to try and get the signal running at proper HD levels. First go into your settings menu on your Motorola STB and look for the video / resolution setting and make sure it is set to your preferred
resolution 720p,1080p,i instead of something like Native or Autoswitching. The reason for this is that not all cable boxes send the proper resolution information to the Xbox One forcing it to have to inspect the signal for 5-20 sec each time it gets a new
signal. Once you've done that make sure the HDMI cables are connected firmly and the HDMI Out from the STB is connected directly to the HDMI In on the XBox One. This may have already fixed the issue but just to be sure go into the TV Settings by pressing
Menu (old start) button and then select troubleshooting and choose Reset TV. This will cause the XBox One to rerun the TV setup to ensure it is correctly identifying your TV and STB so you can get the best performance.
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