Day One download codes unable to recover

Hi I redeemed my day one edition bonus content for Ryse and Forza 5, they were redeemed and downloaded ok. Since then I have factory defaulted the console as suggested due to an issue with my kinect sensor. The reset has removed my content and it appears there is no way to get it back. There is no purchase history option on console so I can re download, reentering the code just brings up message 'already redeemed' and the purchase history on xbox.com shows them as unrecognisable content. any help to enable me to be able to re-download would be greatly appreciated Adam
 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Update - to recover hit menu button (3 lines), click show all add one, wait for it to load and you should have your day one content in list to be re-downloaded 😃

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