We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Did you look in the game box for a code? What about on the receipt from Gamestop?
I presume this is one of the offers where you can get the next-gen title for the reduced price of $10/£10, so it might be worth checking the Xbox One Games Store on the console to check what the price is for the title.
Let us know about these.
If possible, get in touch with Gamestop and see if they can give you more specific information about the promotion that will help us to help you.
Ordinarily, though, the promotion from physical retailers meant that you had to return the Xbox 360 game disc, pay the upgrade fee and they would give you a disc for the Xbox One version. Double check that this promotion really does give you a digital download
(which is what the other steps were trying to resolve).
Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn
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