okay, so, online costomer service via email is giving me the best jerking around ive ever had and i was just wondering how *ahem* "abusive" one could get away with here (without making any actual threats). i dont want to be dropped as a customer (i really dont feel comfortable saying what it is), but they are really taking me for a spin. is it ethical... can they actually do it... ?? ...drop me as a customer for telling off one of their online customer service reps??