Credit expired!?

Hi, I had a problem with my credit on xbox account, on 20 june i've lost more than 50€ for expired credit! I was adviced a month before but I hadn't time to use them all.

I'm wondering how my money can expire and i cannot use them anymore.. 

I hope there's a solution to that mistake.

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:
Answer

You would need to try contacting support and speak to billing, but there is no guarantee they will. support.xbox.com/contact-us

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