Credit card number is not valid :s

Hello,

I have being trying to buy points, but it insists that the credit card number is not valid. I know it is correct and thta it works cause i have used it in other games, anyways i asked a friend if he knew anything about it and he said that its a bug, I just have to keep trying. I have tried more than 300 times, for 3 days, and seriously i am tired I just want to put on my points. Can some1 explain me what is going on or can I do pls :(

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

As this is a billing problem, you are advised to phone Xbox Support to sort it out.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If i wrote here it's because i am expecting for some1 to help me without having to call some1.....

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If it is a billing issue, only the people from Xbox Support is able to help you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Are you unable to add the card, or to purchase with it? Please also check out our Payment Method (forums.xbox.com/.../19164.aspx) and Purchasing (forums.xbox.com/.../32.aspx) Guides for suggestions.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.