Credit Card Issue

Hey all,

I just purchased my xbox a few days ago and made the decision to sign up for xbox live tonight. However, after I got the silver membership and tried to upgrade to the gold so that I could play online, it keeps telling me that my credit card number is invalid. But the strangest thing is that I used the same exact card to make a few purchases during the day. So I am rather perplexed as to why it would tell me that the number is invalid. Any suggestions would be much appreciated.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I'm having the exact same problem trying to add points this morning. Rejected my card and even rejected my PayPal account after I added that to my account.

I just used my card to buy points on Saturday and it worked fine then. Also used my card at various other merchants over the weekend so I'm pretty sure it's not an issue with my bank either.

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Here's a link to the "Managing Your Account > Adding A Payment Method" section of the forums, it may provide the answer you're looking for.

forums.xbox.com/.../19164.aspx

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