Crackdown not working

I downloaded the game crackdown for free, but after selecting an agent the games goes to the loading screen and stays there. The actual game never starts. I deleted it from my hard drive and reinstalled it but the same problem occurs. Cleared my cache like 50 times, but same problem. Fable 3 which I also downloaded for free is not working properly either. After maybe 20 to 30 minutes of playing it, it just freezes, and I have to restart my xbox to get back to the dash board. I think I see why these games are free. They won't work properly. All of the other games that I have downloaded (which I had to pay for) work just fine. Examples-Nba Jam--Sonic and knuckles--the walking dead--bloody good time--mortal kombat arcade all work fine. Its the free games that give me problems. I spent almost 3 hours trying to get fable 3 to work with the help of xbox support chat- and the game still doesn't work properly. Almost ready to get rid of the xbox and try out the ps3 and 4. So frustrating.

 

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Last updated July 4, 2018 Views 123 Applies to:

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Hi misterjroc1,

                          I've downloaded these myself and not experienced the same issues you are reporting.

Looking at the following post forums.xbox.com/.../1581780.aspx

another user had an issue with a downloadable game freezing and the suggested fix was to re-download your profile.

So worth giving this a try seeing as you have tried re-downloading the game content:

Go to Social>Sign In/Out then Download Profile.  You don't need to delete your profile before you do this.

Regards

BoA

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BoA Wrath

I made a couple attempts to download the profile but I get an error message saying " Sorry, xbox live profiles can't be downloaded right now. Try again later.  80070020

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Ok so I successfully downloaded my profile, and crackdown is still stuck on the loading screen with the shape with the diamond in the middle of the screen just spinning, but the game will not start.

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I know it takes some time to download, but try deleting the game from your storage and download it again from your download history.

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eG x Thee Elf

I have tried that numerous times, but i'll try it again and post my results.

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ok I deleted and re-downloaded the game, but it will not start. Still stuck at the loading screen.

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misterjroc1,

I've heard that you have a problem that you can not download crackdown or download  your profile. 1.Sign in to your Microsoft account.Under Password and security info, tap or click Edit security info. If you're prompted for a security proof, enter it and tap or click Submit.Under App passwords, tap or click Create a new app password. A new app password is generated and appears on your screen.When you’re prompted for your Microsoft account password on your Xbox console, enter the app password that you created online. After you sign in with your app password, you're all set to use that app or device. You will use this new app password to sign in to your device instead of your Microsoft account password.

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Hi try deleting the game from your hard drive and any non essential saves (if any) and download the game again

You could also try deleting any dlc as this has caused a couple of issues in the past, the content can be reinstalled when your game is up and running by viewing your purchase history.

Finally try the old favourite of clearing you cache as below:

support.xbox.com/.../clear-system-cache

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Thanks for the suggestions, but crackdown still does not start. It stays at the loading screen with the image just spinning in the middle of the screen. Game music keeps playing but the actual game does not start.

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Do you have an official hard drive? And do your disc based games work?

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