Couldn't get Gears 3 skins to unlock (on the 25th or 26th)

I was told through a support email that "I should post on the forum for 'further assistance' "  this seems like a waste of time, but so I can say I did it, here was my original email:

Gears of war 3 had a promotion going on that if you played online between Sept. 20 - 26 you'd get 2 unlockable game gun skins... I played on xbox live on the 25th and the 26th and did not get the unlockables... what gives... I rushed buying the game to get these. I thought maybe I get them unlocked today , but nope... so I'm a bit upset. Why do I NOT have them?

 

Here was MS's response:

I understand that you are having issues getting your unlockables for Gears of War 3. Please know that I understand how this is important to you. Rest assured that I will be helping you and/or provide you options with this concern.

Please post your concerns/questions on our forums for further assistance:

Here's the direct link:

http://forums.xbox.com/xbox_forums/xbox_support/f/8/t/95579.aspx

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

the same has happened with my gold retro lancer , and i got this on the beta and got the skin for full game and i have still not recieved it , also i had to reach rank 10 before i got my gold lancer and hammerburst

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.