console freezes when trying to load profile data on gears of war 3

on september 27 i loaded my copy og gears of war 3 and when it got to the title screen it promted me to press the start button i did this and a pop up came up daying loading profile data and it froze my console . i really need help fixing this problem ive called the support hot line and they gave me this reference number: 1162737025

 

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Last updated July 4, 2018 Views 3 Applies to:

try clearing your cache.

not sure if it will work but its worth a shot =)

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Any update on this? I am also experiencing the same issue as well when I attempt to load my profile. Found some posts from GoW2 indicating the Gamer Profile on the Epic servers was corrupted and needed to be rebuilt but haven't tried that myself yet.

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Ok, wow. Yeah, my data for GOW 3 just all of a sudden went "corrupted" today. I've done everything, so much as to even moving my profile to another 360. If anyone has any answers please help us! Can corruption link on to your gamertag?

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