Console Crashes every time I try to play blops2 online.

Earlier today I made a new emblem and tried to save it, the "Saving Emblem" screen was up for about 10 mins and wasn't going away, even when my party went into a lobby so I turned my console off and on again, Since then I have been unable to join a game online as my Xbox 360 just crashes. I went into my emblems and I can't view any of them they just have the loading symbol, if I try to Copy or Delete them it says an error occurred.

I don't think there is anything wrong with my DLC as I am able to load all the maps in custom games, it's only when I try to play online that my console crashes.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey Nothin Toxic,

Sorry to hear you're having issues with playing Black Ops 2 online.

A couple questions to help us better understand what is happening:
 

  • Does this crashing happen with any other game you play or is it just Black Ops?
  • Can you try playing the campaign and see if you freeze then.
  • When you say your console crashes what do you mean, is the screen freezing? Can you go back to the dashboard?
    • What color light is your power brick showing when the console freezes? 



If this is happening with multiple games, I would recommend trying our Screen Freeze troubleshooter for some possible solutions.



Please let us know and we'll go from there. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.