Console Crashes every time I try to play blops2 online.

Earlier today I made a new emblem and tried to save it, the "Saving Emblem" screen was up for about 10 mins and wasn't going away, even when my party went into a lobby so I turned my console off and on again, Since then I have been unable to join a game online as my Xbox 360 just crashes. I went into my emblems and I can't view any of them they just have the loading symbol, if I try to Copy or Delete them it says an error occurred.

I don't think there is anything wrong with my DLC as I am able to load all the maps in custom games, it's only when I try to play online that my console crashes.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Hey Nothin Toxic,

Sorry to hear you're having issues with playing Black Ops 2 online.

A couple questions to help us better understand what is happening:

  • Does this crashing happen with any other game you play or is it just Black Ops?
  • Can you try playing the campaign and see if you freeze then.
  • When you say your console crashes what do you mean, is the screen freezing? Can you go back to the dashboard?
    • What color light is your power brick showing when the console freezes? 

If this is happening with multiple games, I would recommend trying our Screen Freeze troubleshooter for some possible solutions.

Please let us know and we'll go from there. 

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