Consistent Freezing

When I click on a friends profile, there's a high chance of the app becoming unresponsive to inputs such as mouse and keyboard.  It only freezes when the page is done loading and windows will not identify the app as having become unresponsive.  I've noticed that avatars picture continues to move but clicking on anything provides no response.  It doesn't happen everytime but it happens at least 70% of the time.  I had to update the app earlier because I was missing the streaming option.  I want to know, is anyone else is having the same issue?

 

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Last updated July 4, 2018 Views 1 Applies to:

Same here...

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Can you try restarting your PC to see if that will help?

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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I restarted the PC after I noticed the issue but that didn't work.  I found a temporary fix which is pressing the windows key.  After pressing the key the app sort of fast forwards through all of the places that the mouse had hovered over and through all the things I clicked.  But this isn't that useful sense it happens again soon after.  I don't have many things running on my PC so I don't believe that would be the problem.  Not really sure what causes this though.

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Yeah this is happening to me, glad I found someone else dealing with it, it must be an issue on Microsoft's side. App loads up and becomes totally unresponsive, doesn't exactly freeze, I just can't click on anything or scroll to see my activity feed. I exit the app and it closes immediately, I've tried restarting but it doesn't work. With the amount of people downloading Win10 and testing out the xbox app, can't say I'm surprised.

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still no fix for this?

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Hey there, diddycarter360! This thread is a little old. If you haven't already and need further assistance, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. :)

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