Connect to XBOX 360 using smart glass from windows 8.1

Hi.

When I'm trying to open smartglass it shows error 0xc00d1388

My xbox account region is USA, windows region is the same.

Please help.

Thank you.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

well.. I got it fixed somehow.

activated live account.

made sure both xbox/windows/xbox.xom account use the same locale/country settings.

Next day it started to work:)

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Having the exact same issue and i've even reset my laptop and it's STILL happening.

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Hey there

Welcome to the forums

.

Please could you make sure if you have given the application permission to connect to your Xbox 360. You should be able to do this by going into your system settings and going into devices. I might be thinking of PC, Please forgive me if it is not listed in the correct format.

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Please post back any results

Regards,

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

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Well, now I don't get this message. Software just can't connect to the console. Can anyone help me? Both PC and console are using same account.

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