code sent for specalizations for Halo 4 was redeemed for wrong account

I was sent a code to unlock the rest of the specializations for Halo 4. When I redeemed my code online it was redeemed for an account name of DimTree11. I had no idea who had that accoutn but was told today that it was my account. I have never played under that name on Xbox Live and never knew I had another account. What can I do to have another specialization code sent to me for xXAlbatrossXx which is the name I have played under for as long as I can remember? I am maxed out a 70 and would like a code sent for this gamertag. I look forward to hearing from you. Albatross
 

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Last updated July 3, 2018 Views 1 Applies to: