code redeemed on wrong account

a couple minutes ago from this post, i purchased halo 5 digital copy and was sent the code on a different email address. i switched from my xbox email to thee email that contained the code in order to redeem it. what i didnt know was that this also changed the account i was signed into on the xbox website and now my halo 5 is being downloaded on the wrong account. please help me resolve this 

 

Question Info


Last updated July 4, 2018 Views 35 Applies to:
Answer

You would need to contact support to see if they can switch it for you. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us Otherwise, nothing can be transferred between accounts.

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