Hello, I have not been able to sync data for my Halo MCC for about the past 4 months, it always loads to about 40% then gives me an error message and I have to "Use Offline" or "Stop Syncing" to continue playing however all of my controller settings, armor, emblems, UNSC tag, and loadouts for Halo 4 are reset EVERY time I load up the game. I contacted microsoft support and after basically reinstalling everything and redownloading my xbox live account. Nothing has fixed this problem. Xbox Live Support told me there was nothing else I could do besides go to these forums, I guess this is how I submit a Case for Review? I am not sure. I have tried my account on multiple xboxs, nothing ever works. I would like to note that my original Xbox One broke, so I was sent a replacement under warranty which has a different serial number so using my "other console" to finish uploading a save is not an option. Any help is appreciated, Thanks.