Christmas Gift Xbox One issues


I've got my son an XBox One as a gift for Christmas, but knew there would be delivery issues, so ordered a first day version. I've been seeing that a few of these had drive issues or some hardware problems. What will be the returns policy if the product was bought as a first day item but not opened or used till December 25th? I don't want to open it and test it before CHristmas day as it will take some shine off my son's gift.

Appreciate your feedback.


Discussion Info

Last updated July 3, 2018 Views 0 Applies to:

don't worry that problem is like 1 out of 100 people so its like 80 percent that u gunna have the problem

You may be able to get a reply from support if you post in the Xbox One Console support section.

It would also depend on where you bought the console from, if it wasn't directly from a Microsoft Store.  Many retailers have pretty generous return policies with Christmas gifts.  Sometimes they even stop accepting returns in the first week of Feb.