So, its over a week since i paid for and downloaded China Rising, Its in my game folder yet the game just wont see it. I have tried redownloading and everything yet it still will not work.
There are many people on both EA and Dice forums with this issue yet theres no replies from either company on a possible fix. I even contacted xbox live customer support for a refund and it was passed to the Xbox Customer Care Advocacy Team who didn't even read the problem i was having correctly, they say theres no refund for my premium issue, well of course not, i dont have premium! That doesnt change the fact that the DLC still does not work. I even asked if it would be possible to get back the money spent on just the broken DLC then pay for premium since i have friends playing with premium who have no problems playing the new maps, yet this reply has so far gone unanswered.
Over all i feel let down not only by dice / EA but also xbox live for the poor handling of the situation and that theres noone even addressing the issue let alone offering answers or solutions. The guy i first spoke to on customer support before it got sent to the Xbox Customer Care Advocacy Team agreed that there was no solution available after over an hour trying to find one.
So if neither EA / dice have any solutions or are not even addressing the issue and xbox live customer support are not even reading the issue reports correctly, then what happens?