Charged without getting dlc

So recently I purchased the china rising dlc on battlefield 4 for 14.99 and was not given it I realize it was from downloading it from the dashboard but I have now lost fifteen dollars for nothing please any advise would help. (I have tried redownloading 5 times now and completely reinstalling the game nothing has worked.
 

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Last updated July 4, 2018 Views 0 Applies to: