Charged twice for xbox live and ea access?

Noticed on my bank statement I had two charges five days apart for $89.98...had to be charged twice for xbox live gold and ea access...but when I called about these charges I was told there was only one charge?
 

Question Info


Last updated July 4, 2018 Views 105 Applies to:

Hello,

Thanks for the support message.

Apologies for the confusion regarding your issue with a possible extra charge.

Please go to http://commerce.microsoft.com/ and then click on "Purchase History"  

Under "View from" select the year that you purchased the items then click "Search"

From there, you can review if you were charged twice for the EA Access/Xbox LIVE membership.

Should you have any other concerns, feel free to post back.

Cheers!

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