i was wondering if i could get some official help with a problem.
i have just added some points to my account to purchase DLC for borderlands, that went well.
when i tried to download the content, i was given an error message, sadly i didn't make a note of it, but the 800 ms points were taken from my account.
i had a look in my download history to see if it was there, but it wasn't, so i went back to the marketplace to try from there.
this time it worked but i was charged another 800 ms points.
will MS refund me the 800 ms points that were taken without a purchase.
the DLC in question is new revolution.
this problem only occured about 10 minutes ago and it was on this account tat i'm posting with.
thanks in advance.